Zoho CRM Review

4.5/5 1 reviews
Price: Starting at $12.00/month

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Average Ratings | 1 reviews

Overall
4.5/5
Ease of Use
4/5
Customer Support
5/5
Features
5/5
Value for Money
4/5

Product Details

Fully cloud-based CRM
Scoring rules for precise lead management
Custom reports and dashboards
Up to 100,000 leads
Validation rules
Light email automation
Inventory management available at higher pricing tiers
Price starting at $12/mo

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About Zoho CRM

Zoho bills itself as more than just CRM. Zoho wants to be the place where you run your entire business. They offer basic CRM services, with contact management, lead scoring and all the latest and greatest CRM features. But even more, Zoho has a suite of finance tools like expense management, collaboration tools like shared drives, light project management and customer support features. Zoho is used by companies like Netflix, Change.org, Amazon, KPMG and many universities.

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Zoho CRM Reviews

Name: Ruby Goyal
Title: Technical Lead
Company: Serverguy
Industry: It
Overall
4.5/5
January 28, 2020
Pros

It is so easy to integrate with your website. We are using the Zoho suite which helps us in integrating this tool with Zoho Sales IQ and Zoho Campaigns. We can easily get lots of genuine leads of people visiting our website without doing any major effort. You can daily mails regarding leads, you can also check live sessions and all the data is saved in one place. We are solving the problem of generating leads and taking relevant action on time to engage them. One of the major advantages is that we can connect with our leads even if we are not available at that particular time.

Cons

There is nothing, in particular, I don't like about Zoho CRM. But you can't do segregation, set standards and metrics for leads.

Value for the money

It is amazing software if you have a steady flow of leads coming in as it is a little expensive.

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