About Referral Candy
Referral Candy is a customer referral program great for those just getting started. The web application is meant for online stores to boost sales. It features integrations with Amazon Webstore, Etsy, Shopify, Magento, and many other sites. You can easily set up the program you want, customize program and rewards, change the way things look with the need for help from developers. The easy to navigate dashboard displays campaigns, analytics, and contacts. Reports are generated on how your campaign is going and how to improve it if needed.
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I just signed up for Referral Candy within the last week based on the online reviews alone. But Dwight did an incredible job with helping me setup for first account. Although I have not seen any sales as of yet, my clients all seem to be happy about my new referral program. So, the possibility of new clients seems highly likely in the near future. Oh, Dwight has also been checking in on me every other day for a status update. Love him!
There were slight challenges with getting setup in the app. But Dwight resolved the issues fairly quickly.
Yes, it is a huge value for the money. One additional client a month would be well worth the cost.
We have been using ReferralCandy for nearly 1.5 years and love it. The product and customer service team is excellent. Honestly, I don’t know if I’ve ever experienced a better customer service team. Their communication is very open, quick, and professional while also giving me everything I need. I recently had an issue with the rewards program and they were able to quickly help me get our program back up and running. The product itself is also very well made. The interface is intuitive and nicely designed. Referral Candy is also easy to integrate into your website or with another app such as Shopify, Wix, etc. Customers love the rewards program and are constantly commenting on how much they love it. Overall, Referral Candy is easy to use, well made, and perfectly integrated.
I would like to have the ability to have templated rewards set up so I can switch between them at different times. Having more options to easily switch between two or more sets of rewards depending on the season would be amazing. However, Referral Candy is constantly improving and making good progress. Other than some minor improvements I would suggest, I can’t really think of any major cons for this product.
Referral Candy is definitely worth its competitive cost. I don’t know of another product that fills this niche near as well.
We use ReferralCandy in Shopify and it is awesome. It is easy both to set up and use. All the functional is implemented very well. Customer support is friendly and prompt with responses!
At first I had some challenges finding everything in the admin login. However, once I got to the right place the first time, it was easy to find what I was looking for again.
It is totally worth the upfront cost.
Setup was painless and quick. RC is quite flexible in how you implement the referral system and let’s you set many different reward options. Customer support is absolutely amazing! Support was very helpful in setting up the program and also very responsive the whole way through even telling us about settings and features we hadn’t asked to get help with. The free trial has no restrictions, so it’s really easy to test RC out as long as you’d like before using it.
The only con is it took a little bit of extra time to verify our setup before it would let us start using it.
I honestly can’t describe how valuable this is. 10/10 and highly rewarding!
Referral Candy offers a ton of helpful referral options which customers really enjoy. It is also easy to set up and use even with setting up clients with a referral link. Referral Candy works amazingly well with Shopify. All functions are implemented very well and app integrations are very intuitive. Customer service is prompt and very friendly and helpful.
Referral candy only offers payout in USD. This can be a problem if you have clients who need payment in other currency options such as euros or AUD. However, this problem can be resolved by offering other payout options such as gift cards.
Referral candy is pretty cheap and very effective. Definitely worth every penny even in paying for referral rewards.
Setup was painless. Referral Candy is quite flexible in how you implement the referral system. Customer support has been excellent! Rep was great in helping setup the program and was very responsive the whole way through. The free trial is generous and has no restrictions, so you could test all you want before deciding to pay.
While setup was easy, it did take a while to verify. As a result, it took us longer to implement the program than would have been ideal.
Overall, Referral candy is easy to use and highly effective. Reaching customers with incentives has never been easier. 10/10.
Referral Candy is a product I’ve started on relatively recently. Customer support is excellent and very helpful with the setup process. They have continued to check up on me even after getting me all set up. 10/10 service record there. My clients have already started using the referral options and are very pleased with the rewards offered. Referral Candy makes it really easy to offer good incentives to clients for referrals. Also, referral candy has a lot of integration options with other apps. The actual interface is easy to use and helpful. I have had no trouble using referral candy. From a client’s perspective, referral candy is really attractive. It’s also easy to add to marketing emails like through Mailchimp.
I had some challenges setting up everything. However, customer support got me on track. Now, I have no problems and can easily use and adjust whatever I need to.
Referral Candy is a huge bonus for the money. You really can’t beat such an excellent referral software. The price is great.
ReferralCandy is ideal for combining both couponing and word-of-mouth marketing. One amazing feature is the option to reward “referralees” with cash which is extremely effective. The customer service is amazing and easily accessible. Setting up ReferralCandy was also quite simple. Overall, it has a clean UI and is easy to use.
Some may think the cost a little bit much, but in reality, the benefits outweigh it.
Overall, Referral candy offers high profitability for an affordable price. In my view, it’s a win-win for both the Referral candy creators, customers, and individuals who benefit from referring others.
We wanted to engage our customers and let them easily engage their friends. Referral marketing has been on our list for 2020 and with Referral Candy it's been really easy to do. ReferralCandy was so easy and quick to set up, i think it was live on our site within a week. We've already seen great results and customers engaging. The dashboard easily displays results so i can report on it quickly, which is essential! Support is always so good, really easy with the online chat, I spoke to a rep today and she resolved my issue and made some suggestions which were so helpful!
We've been using ReferralCandy for a few months now and i've not come across anything that doesn't work.
Referral Candy is absolutely one of the best tools out there. I would recommend it any day!
Referral Candy is amazing! I was able to set up my campaign within a single day! The ready-made templates and intuitive software streamlined the process. Additionally, the easy to understand help documents and quick live support made installing and going live a seamless experience. Customer support was absolutely the best! They were right on their game with helping us in a timely manner and knew exactly what to do. The product itself is very good and attracts new customers and incentivized loyalty with old customers. The referrals we can offer are fantastic and our customers already love them. I really cannot say enough about how well referral Candy is made.
The only downside is that there is No integration with Zapier. There’s also no LinkedIn social sharing option. However, that’s just a minor inconvenience since they have sharing options for other networks.
Referral Candy is very well made for the price. I would definitely recommend it! You really can’t beat it!
With Referral Candy, all of our customers have the potential to become brand advocates and earn nice commissions in the process. I love that. Overall, It's pretty easy to set up. Customers automatically become affiliates or partners upon set up. The rewards we can offer are excellent. Customers enjoy the rewards and are incentivized very well.
We had some issues with set up. However, support helped us get it fixed. Support was excellent. We also had some challenges finding everything in the admin login. But after learning the set up, it was easy to find what we were looking for again.
Referral Candy is excellent. The price is reasonable for what is offered. The return on investment is well worth it. I would highly recommend.
Referral Candy is one of the best business tools I’ve ever used. Customers love it and the whole name itself is attractive. Referral Candy is very well made and has an excellent support team. Everything is relatively easy to set up and the instructions are pretty clear. Support is right there if you need them for anything. They respond very quickly and are always on the ball with things. Referral Candy itself is excellent. It is easy to integrate with other products whether it be a website or another software tool. Customers are drawn to the idea of referral rewards, and the name referral candy really adds a special pop to the idea. Referral Candy has already given me huge success in getting additional customers and keeping current customers loyal and happy.
More options for customization would be nice. For example, being able to set up my own reward lists would be excellent especially if I want to have seasonal rewards. Referral Candy itself doesn’t really have much of anything that is problematic though. As long as they continue working on it like they have in the past, I will have no complaints.
Overall, Referral Candy is one of the best marketing tools out there. It allows for really easy customer loyalty and acquisition. It is not too expensive.
For the emails that go out I'd like to be able to reference some more dynamic fields we can build into the email message such as the referrer's referral link.
Referral Candy is definitely worth the price. I would recommend it.
Referral Candy has tons of options for referral promotions to attract additional customers. It is also very easy to setup and to integrate with other apps. From a developer perspective, what I need most is clear documentation, and good support when the documentation maybe doesn't quite do its job for my userscase. Customer support reps were incredibly helpful in getting my onboarding issues sorted out, and getting us a working system in place. They were essential to getting me up-to-speed with the platform so that I could integrate it effectively for our shared client. Arguably, their customer support is one of the best I have encountered yet.
The onboarding could have been easier from a development perspective. It wasn't fully clear that once I'd done the integration there were more steps required, and what those steps were. However, support was able to very quickly help me fix this problem, but it still would have been easier if I had not needed to contact them in the first place.
Referral Candy is absolutely worth the cost. The features offered are tremendous!
Referral Candy has been tremendously useful so far even though we recently started using it. Customers love the whole idea and are eager to refer our business. Honestly, this is an ideal situation because we get extensive marketing almost for free. Customer support is very responsive and timely. The pricing structure of a low monthly fee is also ideal as it allows us to easily end our subscription if we so desired and provides more flexibility with our marketing budget as opposed to a pay-for-performance fee. Set up is easy and integrating referral candy with other apps and features is not very difficult.
Having more options with emails would be nice. For example, having the option to integrate the referrer’s referral link would be helpful.
Overall, Referral candy is absolutely worth the low cost. When used correctly, referral candy provides effective marketing at minimal cost.
It's pretty easy to set up, and customers automatically become affiliates/partners once it is set up. The rewards we are able to offer are easily sent to customers when earned. Additionally, the option to remind partners about referral rewards is quite convenient. With Referral Candy, all of our customers now have the potential to become brand advocates and earn nice commissions in the process.
There was an issue with the set up initially, but Referral Candy helped us get it resolved.
Referral Candy is absolutely worth the value. One thing to keep in mind is the cost of both the rewards and paying for the service, but if it attracts more customers, it’ll be worth it.
Compared to other referral program options I looked at, ReferralCandy jumped out as 1) easy to set up, 2) an inexpensive option. Unlike many much more expensive referral programs, Referral Candy is relatively inexpensive. This can be very helpful for businesses with a small customer base who want to start testing referrals. I’ve found it to be relatively easy to use and easy to integrate with other marketing apps.
Integration to woocommerce required a bit of coding to make it work properly. Thankfully, it wasn’t too difficult for us with the resources we have, but it could have easily been a problematic obstacle for another business.
I would say Referral Candy is worth the cost especially for what it offers. There is also room for improvement on the ease of use end.
Having an effective way for our customers to advertise our product has never been easier. The ability to give both our customers and their referrals incentives is fantastic and Referral Candy makes it very convenient to do. Additionally, RC integrates well with e-commerce platforms such as Shopify.
It’s easy to set up with their basic templates, but to customize the platform more, you’ll need a lot of time and effort. Editing assets is more difficult than it should be in my opinion, however it can still be done. The UI isn’t the most intuitive either.
I have found RC to be valuable for the initial cost especially since it can be used to both get new customers and keep current ones happy and incentivized.
The base concept of their offerings is just great. We wanted a simple and automated way customers or others could refer and get rewarded. They seem to be exactly what we are looking for. I am still in the trial and have yet to see how well it works on a larger scale. However, my experience thus far has been amazing. The features offered are incredible and seem to be highly attractive to customers. I love the integration with other apps such as Chargebee. So far the support team has been on top of responses and very helpful. I have had no issues with getting help with my questions.
The dashboard interface is not as intuitive as I would have hoped. I have come across a few glitches with Chargebee integration. However, that resolved itself seemingly magically with time. A bit strange, but I think it’s ok. I would like some improvements to make the interface more intuitive and some measurement that I won’t have any issues with Chargebee or other integrations in the future.
Overall, Referral Candy is an amazing product. It works well in attracting customers and offering strong loyalty incentives. Room for improvement exists, but the product is great so far and continues to improve constantly.
The simplicity of the app is great for those just getting started. Formatting and working with the layout and text is simple but intuitive. Allows for a variety of reward structures. Support is an absolute asset and easy to chat or book a call with. It is an easy and attractive program that anyone can use.
It doesn't allow for a great deal of customization. There are also details in the design or functionality which one should be able to disable. It could benefit from some video tutorials for those who learn visually. The pricing is a bit expensive over time as your company grows. There is "all-in-one" software that can do the same thing ReferralCandy does as part of their booking platform for a slightly higher price if your company grows that much.
ReferralCandy gives you the ability for existing clients to refer their friends and family while both are being rewarded. The setup is very easy and contacting support with questions makes the process very simple. Great low-cost option for building your customer base through referrals and leveraging your biggest supporters. The integration is easy with whatever platform you already have. Overall a great product.
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