Drift is a live chat messaging solution intended for marketing and sales teams. Drift offers conversation-like communication right from your website or other contact channels which are transformed into robust marketing platforms so you can better promote your products and close more deals. Drift’s conversation and agent report features enable you to have an overview of your agent’s productivity within the app. It gives you the total count of how many interactions they have, the number of meetings they booked, identified leads and even how fast each conversation was handled.
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